Low-carbon homes, properly looked after.
We exist so switching to a heat pump or solar system is never a leap of faith. Every installation is designed around your home and your budget, handed over with a full digital record of what was fitted and why, and backed by a named team who still answer the phone long after the invoice is paid. That's the whole business: not selling equipment — standing behind it.
LCE Heat, LCE Solar and LCE Care.
Design and installation, generation and storage, and the ongoing care that keeps it all running — under one contract, one project manager, one point of accountability.
The right heat pump, properly designed.
Design, retrofit & installation
- Air-to-water heat-pump installations
- Gas, oil & LPG heating replacements
- Room-by-room heat-loss calculation & system design
- Radiator upgrades, underfloor heating, hydraulics
- Controls, zoning & weather compensation
- Remedial work on poorly-performing systems
Make more of your own energy.
Generate, store & manage
- Solar PV survey, design & installation
- Battery storage
- EV-charger installation via approved electrical partners
- Inverter, battery & generation monitoring
- Solar health checks & fault diagnosis
- Integration with heat pumps & smart tariffs
Your low-carbon home, looked after.
Monitoring, servicing & support
- Annual heat-pump & cylinder service
- Remote system monitoring & proactive fault alerts
- Telephone & remote technical triage
- Priority engineer attendance when a visit is needed
- Digital Heat Passport — records, warranties, settings
- Discounted repairs & upgrade work
Your low-carbon home, looked after.
One membership covers monitoring, servicing and support for your heat pump and hot-water system — whether we installed it or not. Your peace of mind will always be our priority.
- Annual heat-pump & cylinder service
- Remote system monitoring with proactive fault alerts
- Telephone & remote technical triage, any time
- Priority engineer attendance when a physical visit is needed
- Digital Heat Passport: installation records, service history, warranties, settings and reports, always on hand
- Homeowner guidance on controls, efficient operation and hot-water settings
- Discounted repairs, replacement parts and upgrade work
The same journey, every time.
A controlled specialist network — never a hand-off.
We bring in specialist partners where it adds capacity or coverage. Your contract, project management and accountability always stay with The Low Carbon Energy Company — never a subcontractor you've never met.
- Every partner works to LCE-approved technical standards and installation details
- Written scope, price and customer handover requirements on every job
- Required qualifications, insurance and manufacturer approval, checked before work starts
- A named LCE project manager on every installation
- Shared job photographs, commissioning evidence and test records
- A customer satisfaction check before final payment is released
- Clear rework and defect-resolution commitments
- LCE-branded documentation and a post-install Care offer, every time
"Not a heat-pump installer that occasionally services systems. Not a generic plumbing or solar contractor. A lifetime low-carbon home-energy partner — that's the promise the network exists to keep."
Commissioning partner to new-build developments.
Alongside LCE Heat, LCE Solar and LCE Care, we work directly with new-build development contractors — commissioning heat-pump and renewable systems to our own technical standards, then staying on as the point of contact long after handover.
- Full system commissioning on new-build heat-pump & renewable installations, to LCE's own technical standards
- Aftercare liaison with the developer through the defects period and beyond — one named point of contact, not a call centre
- Direct liaison with manufacturers on system design, warranty and technical queries
- Commissioning carried out by engineers holding valid CSCS cards, fully compliant on site
- Snagging, performance verification and homeowner handover packs provided to the development
- Scalable across single plots or multi-phase developments, under one contract and one project manager
"Developers get one accountable commissioning partner — not a different subcontractor on every plot — plus the aftercare relationship that keeps snags from becoming complaints."
Honesty, integrity and technical passion.
Andy Bishop has spent forty years in heating, ventilating and energy management, from large country homes across Kent and Sussex to plant rooms running industrial boilers, chillers and cooling towers, and the building management systems that make them work as one. As climate change became impossible to ignore, he specialised in controls and energy conservation, and spent years watching how easily the industry loses the balance between the right system and a fair price.
Andy's passion is customer satisfaction, and always driving to add value for customers. LCE Heat and LCE Solar bring commercial-grade design discipline to your home, and LCE Care exists because a system needs looking after once it is switched on, not abandoned at the invoice.
“Unlike many modern businesses, we encourage a culture where, if we add true value, our rewards will follow naturally. That whole philosophy is what inspired me to set this business up — a return to traditional trading, where honesty, integrity and technical passion matter far more than shareholders.”
— Andy Bishop, Founder & Managing Director
Book your free home-energy consultation.
Tell us about your current heating, roof and what matters most to you, and we'll get back to you to arrange a visit anywhere in Kent and the Southeast.
Prefer email? admin@lowcarbon-energy.com